FAQ's

Do you offer price negotiation on large orders?

    Yes, we understand the importance of competitive pricing for large orders. If you're considering a bulk purchase or have received a lower price offer from a competitor, please let us know. We'll do our best to accommodate your needs and provide you with a competitive offer.

    How long will it take to receive my order?
      Orders within Lahore are typically delivered within 2 working days, while orders outside Lahore are delivered within 4-5 working days, regardless of any social situation. For urgent orders within Lahore, we offer same-day delivery through Bykea Delivery Service, with additional charges applicable based on delivery details.
      Can I track my order?
        Yes, once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your order. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.
        What payment methods do you accept?
          We accept various payment methods, including JazzCash / EasyPaisa & Bank Transfers also Cash On Delivery (COD) across Pakistan. Please note that for COD orders, payment is required upon delivery.
          Do you ship internationally?
            At this time, we only offer shipping services within Pakistan. We do not ship internationally. We apologize for any inconvenience this may cause.
            Can I return or exchange an item?
              Yes, we have a hassle-free return and exchange policy. Please read out our exchange & return policies for this.
              Do you offer discounts for bulk orders?

                Yes, we offer discounts for bulk orders and above Rs. 2999. Please contact our sales team by using available chat resources (WhatsApp & Messenger)  for more information on bulk pricing and discounts.

                How can I contact customer support?

                  You can contact our customer support team via email at bettertronics.shop@gmail.com OR by filling out the contact form on our website. Our team is available 5 days (Mon-Fri) days a week to assist you with any inquiries or concerns you may have.